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What does OEM compatible cartridges mean?
Compatible cartridges are specifically manufactured to meet or exceed Original Equipment Manufacturer specifications. These cartridges offer a high standard of quality, reliability, and offer high-quality printing results. Compatible and generic cartridges are brand new cartridges, containing only new components, and are an economical alternative to expensive brand-name cartridges and supplies. Our OEM Compatible (Generic) Cartridges resemble the original, but do not carry the heavy price tag. OEM compatible cartridges meet and exceed Genuine cartridges, but cost much less. The use of OEM compatible replacement cartridges does not void the printer's warranty.

What does professionally remanufactured mean?
Professionally remanufactured cartridges have been recycled to meet or exceed Original Equipment Manufacturer specifications. The recycling and remanufacturing process involves inspecting, disassembling, cleaning, replacing worn out parts, reassembling, and refilling the toner or ink. Once the process is complete, the cartridge is then tested, sealed, and ready to be sold. Our Remanufactured Cartridges are thoroughly cleaned, completely refilled and vigorously tested in high quality ISO-9002 manufacturing facilities. In all instances, our remanufactured ink and toner cartridges outperform the original, while costing much less.

How do I place an order online?
You can view by category or search by item # or printer name. Once you have found your product(s), follow steps to purchase your products.

Can I order by mail or fax?
Yes, We accept orders by mail or fax. Please print the following form and mail or fax to: (310) 861-5388. --> Order Form

What is the cost for Shipping?
Our shipping cost is one of the lowest in the industry. Your shipping cost is for orders under $50. Purchases greater than $49 will be shipped FREE OF CHARGE.

Will you ship to international locations?
We ship international. Due to varied shipping costs. Please call us for shipping cost to your destination.

Do you accept Purchase Orders?
Yes, we accept purchase orders businesses for continuing business customers. Before we can accept purchase orders, you will need to fill out an credit application. Please contact our sales team at (310) 860-5110 for a credit application or email: sales@kdctechnologies.com.

Which credit cards do you accept?
We accept Visa, MasterCard, and American Express.

How can I exchange an item?
To help us process your request quickly, request an RMA and once your product to be exchanged is received, your refund will be processed.

If I buy a cartridge from you will it void the warranty on my printer?
Compatible replacement cartridges and supplies do not void Printer Warranty as indicated by the following US Congress Legislation.

MAGNUSON-MOSS WARRANTY IMPROVEMENT ACT

Magnuson-Moss Warranty Improvement Act United States Code Annotated Title 15 Commerce and Trade Chapter 50 Consumer Product Warranties 15 Section 2302

No warrantor of a consumer product may condition his written or implied warranty of such product on the consumer's using, in connection with such product, any article or service (other than article or service provided without charge under the terms of the warranty) which is identified by brand, trade or corporate name; except that the prohibition of this subsection may be waived by the commission if:

1) The warrantor satisfies the Commission that the warranted product will function properly only if the article or service so identified is used in connection with the warranted product, and

2) The Commission finds that such a waiver is in the public interest.