KDC Technologies

Managed IT Services

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Fixed monthly fee, No hidden fees, No surprises

Traditional IT service providers operate on a "break-fix" model.  Your IT staff or IT Service Provider handles break/fix repairs, routine upgrades, and any number of unforeseen IT needs.  The problem with this reactive model is that any number of unforeseen challenges can cause your computer network to go down and destroy budget projections.

Hassle-Free IT We are different.  Our approach is proactive, not reactive. Our managed services based on a fixed monthly fee structure helps you control the largest single cost of business technology. The hidden costs of lost time and productivity due to tech­nical problems. You get all the benefits of having a fully staffed IT department at hand for a fraction of the cost to physically hire an in-house IT staff.  We are at your service 24/7, 365 days a year.

Our Managed IT service is a time-proven proactive system monitors and corrects many problems before they occur.  We remotely monitor over 1800 aspects of every system's performance, round the clock, including security issues.  Our system helps you control costs while still providing solutions to the network and computer problems that plague you most often. Your business will receive computer, network and IT infrastructure care from a team of over 400+ technology man­agement professionals - all for a flat, predictable monthly fee.

  

Using our unique Hassle-Free system, a typical client saves 35% of the overall IT cost, and cuts down over 45% lag in productivity caused by downtime.
We protect your system when you don't know problems are being fixed



Features

kdc-rmm

  • Proactive Management of your computer systems by our world-class Network Operations Center(NOC) supported by 400+ engineers and technicians
  • 24/7 Network & Server Monitoring, management, and remediation
  • Fixed Price, no surprises. Our services are based on fixed monthly cost
  • Comprehensive management related to Desktops, Servers, Networks and Email protection
  • Customer reporting portal - access to wealth of information related to inventory, availability and performance
  • Enterprise Class IT management platform using Industry best practices
  • Predictable monthly billing
  • SLA based
  • Quick response
  • Flat-predictable monthly fee

 

Our Solutions

  • We proactively monitor, manage, and service your network
  • We remotely diagnose and resolve many nework server issues before they occur
  • We take care of backup and recovery
  • We ensure network and computer security
  • We fully manage your IT infrastructure
  • We provide asset and inventory reporting

 

Your Success

  • Cut costs
  • Predictable IT spending
  • Increase employee efficiency & productivity
  • Reduce your downtime
  • You have somone to call for help
  • You have peace of mind
  • You have more time to focus on you family and business.

 

Our Three Step Methodology

 

STAGEDESCRIPTION
ASSESSMENT Assessment of your technology infrastructure and environment.
STABILIZATION Fix immediate problems, smooth out inefficiencies, and get customer in line with industry best practicies.
ONGOING SUPPORT Stabilization achieved. SLA in place. Rock solid procedures and methodology in place for maximum performance and reliability.

 

 

 

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Managed IT , Business Continuity, Help Desk, and Cloud Solutions

Serving the greater Los Angeles Area, including: Alhambra, Anaheim, Arcadia, Beverly Hills, Burbank, Commerce City, Covina, Culver City, Downey, Eagle Rock, East Los Angeles, Encino, Glendale, Hollywood, Inglewood, Monrovia, North Hollywood, Northridge, Ontario, Pasadena, San Fernando, Santa Monica, Sherman Oaks, Silver Lake, Studio City, Torrance, West Hollywood, West Los Angeles, Whittier, Van Nuys, Vernon, Orange County, San Diego County, Ventura County, Riverside County, Santa Barbara County.

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