KDC Technologies

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Technical Support

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KDC Technologies provides Enterprise Desktop Support like PC Break/Fix, Technology Refresh, Helpdesk, and IT Life Cycle Management for medium to large enterprise clients.  We support your core business inittiatives by deliveriong cost-effective and flexible solutions designed to meet your SLA requirements, improve your resource utilization, and keep you ahead of your competition.

 

Our Services

 

PC Break/Fix Services

  • Maintenance of desktops, printers, peripherals.
  • Regular and scheduled maintenance including hardware cleaning, routine diagnostics, data back-ups, and anti-virus updates.
  • Warranty and non-warranty repairs.
  • A+, Microsoft Certified technicians

Helpdesk

 

  • We will work with you to design custom support plan to reduce your IT support costs and meet your SLA requirements.  We can also provide supplemental support to your existing internal Help Desk team during peak periods or by project.  Our Help Desk Services provides Remote Help Desk Services, Level 1, 2, 3 Technical Support, and On-Site Technical Support.  
  • We schedule and dispatch qualified technicians by calls and service tickets and tracked through our ticketing system or client ticketing system.  

Technology Refresh

  • Planning, scheduling, and technical resources when it is time to upgrade your IT equipment. We also provide IT audits, inventory statistics.
  • IMAC (Installation, Moves, Adds, Changes) services.

IT Lifecycle Management

  • We understand your needs for coordinating and managing the lifecycle of your IT assets.  We utilized proven procedure and our industry knowledge to be your single point of contact for you IT Lifecycle needs.
  • Field inventory and lifecycle, asset management services using industry tools and best practices.
Call us now!Call (877) 532-1112 or click here to contact us

Managed IT , Business Continuity, Help Desk, and Cloud Solutions

Serving the greater Los Angeles Area, including: Alhambra, Anaheim, Arcadia, Beverly Hills, Burbank, Commerce City, Covina, Culver City, Downey, Eagle Rock, East Los Angeles, Encino, Glendale, Hollywood, Inglewood, Monrovia, North Hollywood, Northridge, Ontario, Pasadena, San Fernando, Santa Monica, Sherman Oaks, Silver Lake, Studio City, Torrance, West Hollywood, West Los Angeles, Whittier, Van Nuys, Vernon, Orange County, San Diego County, Ventura County, Riverside County, Santa Barbara County.

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